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Housemates
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Report a bug

Something's not working?

Tell us what happened and we'll look into it. The more precisely you can describe the steps, the faster it gets fixed.

Which kind of room?

Screenshots help a lot. This form opens your mail app, so drag any screenshot straight into the draft before you send it.

Add a line about what happened and we'll open the draft.

Goes to support@housemates.com. Without a send endpoint configured this opens the draft in your own mail app instead, so you see everything before it goes.

Report sent

It's with support@housemates.com. If you left your email we'll reply there, usually within [RESPONSE TIME].

Two things worth knowing

Losing data is never expected. If a task or a whole room has disappeared, say so in the first line — those jump the queue.

Wanting something new isn't a bug. If the app works but you wish it did more, put it on the feature requests page instead — it gets voted on there.